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SHIPPING STATUS

All orders are shipped within 1-2 business days after the order is placed. When checking out, please make sure that your shipping information is correct to avoid any delays with your order.

DELIVERY TIME

Standard US deliveries are generally delivered within 3-7 business days after being shipped. Standard International deliveries are generally 7-14 business days. Please note that these delivery times listed are only estimations LuvB is not responsible for any delays caused by the carrier. LuvB can never guarantee a delivery date.

If you have not received your package within the estimated delivery time, please email hello@shopluvb.com with your Full Name and Order Number and we'll look into the matter immediately.

LuvB is not liable for missing parcels due to errors on the customer or carrier's part.

TAXES & DUTIES

Please note taxes and duties may be charged for international orders.

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

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